Reputation Management

5-Star Online Review Strategy

Welcome to the Review Economy!
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Reviews from trusted third parties – like Google – are at the core of buying behavior in 2021.

There’s no way to escape it.

People don’t want to hear you toot your own horn.

They want others talking about how great you are – on websites they trust.

This is the single most important piece of data which speaks to the usefulness of Google My Business.

When used correctly, Online Reviews from your Google My Business listing can become a high octane customer acquisition engine.

That’s because the people viewing your listing are being pre-sold on doing business with you, because of one of the most persuasive assets a business has…

Social proof (aka your online reviews)

BENEFITS OF ONLINE 5 STAR REVIEWS

95% of people search local business online

91% of people read online reviews about local businesses

84% of people trust online reviews as much as a personal recommendation

78% of consumers read 2+ reviews before making a buying decision

73% of consumers think that reviews older than 3 months aren’t relevant

Why Have an Online Review Strategy

Boost Your Average Star Rating

Increase your organization’s average star ratings across sites like Google, Facebook, and everywhere else clients and customers are finding you.

Stop Bad Reviews In Their Tracks

Get Valuable Client Feedback In Private

Protecting your reputation isn’t just about getting more positive reviews, it’s about handling bad reviews one on one with your clients before they get aired in public.

Review Monitoring And Alerting

Be The First To Know About New Reviews

Know about your reviews as they get posted so you can CELEBRATE and SHARE positive reviews and RESPOND to negative feedback before it does harm.

Keep Your Reviews Fresh And Frequent

Don’t Let Stale Reviews Hurt Your Business

Businesses need to continuously seek fresh reviews because 73% of consumers believe that reviews older than 3 months are not relevant.

Remind Your Happy Customers To Leave Reviews

We’ll Make Sure They Follow Through!

If your clients don’t leave a review, we’ll prompt them with friendly reminders sent through either e-mail or text.

Measure Your Progress Towards A Healthy Reputation

Deep Insights And Reporting On Your Reputation

We provide reporting so you can track your reviews and reputation health.

Share Your 5-Star Reviews Online
Enhance Your Reputation By Sharing It!

Your great reputation deserves to be seen. We will share your 5-Star reviews on Google and Facebook (and others) for maximum exposure. Plus…we will update your website with these same awesome reviews!

Lets talk!